Case Study · First Nations IT

MMFN: Zero Cyber Incidents.
1,500% Faster Connectivity.

A complete IT modernization for Mowachaht/Muchalaht First Nation on northern Vancouver Island.

Talk to our First Nations team
1500%

Connectivity Increase

1200%

Computing Performance

0

Successful Cyber Incidents

25%

Productivity Gain

Northern Vancouver Island coastline

The Challenge

A Community That Needed More
Than IT Fixes

Mowachaht/Muchalaht First Nation is a remote community on northern Vancouver Island. Their IT infrastructure had grown organically over years, creating a fragile, undocumented environment with no coherent security posture and connectivity that constrained day-to-day operations.

Nation administration handles payroll, member records, financial reporting, and program delivery — all on infrastructure that could not reliably support them.

The community did not need a band-aid. They needed a structured technology modernization program with a partner who understood the operational context of a First Nations organization.

Mowachaht/Muchalaht First Nation logo

Mowachaht/Muchalaht First Nation

Gold River, BC — Northern Vancouver Island

Program Duration

Structured 6-month modernization program

Services Delivered

Connectivity · Infrastructure · Microsoft 365 · Cybersecurity · Training · Managed IT

Industry

First Nations Government

ALPHA IT technicians providing on-site support

What We Delivered

A Structured Program Across
Every Technology Layer

Connectivity modernization

Replaced aging infrastructure with a high-speed fibre and Starlink hybrid solution — a 1,500% increase in available bandwidth.

Infrastructure rebuild

Complete server and network replacement. New switching, firewalls, and wireless infrastructure — fully documented from day one.

Microsoft 365 migration

Full migration to Microsoft 365. Exchange Online, SharePoint, Teams, and OneDrive deployed across all departments.

Cybersecurity deployment

EDR on every device, MFA enforced, email security configured, immutable backups tested monthly. Zero successful cyber incidents since deployment.

Staff training & adoption

Role-based training across nation administration, finance, and program delivery teams.

Ongoing managed IT

Transitioned to ALPHA Care managed IT: 24/7 monitoring, unlimited helpdesk, and quarterly strategic reviews.

Results at a Glance

1500%

Connectivity Increase

1200%

Computing Performance

0

Successful Cyber Incidents

25%

Productivity Gain

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Mowachaht/Muchalaht First Nation logo

Jean-Paul Khayat

HR Manager — Mowachaht/Muchalaht First Nation

ALPHA IT understood our unique needs and delivered solutions that transformed every part of our operations. Their expertise and commitment to our community made a significant difference to how we work every day.

First Nations IT

First Nations IT
done right.

ALPHA IT has direct experience working with First Nations communities across Vancouver Island. Book a consultation with our team.

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