+1 (778) 441-2535 Book Your Free 15-Minute IT Check-UpBook IT Check-Up

IT Support for Vancouver Island Trades & Construction Businesses

Local IT support for the email, files, software and computers your office and crews rely on, with onsite help when needed.

Trusted by trades businesses across Vancouver Island

Cameron Contracting
Lacasse Construction
Waywest Mechanical Group
Baseline Archaeological Services
CanWest Mechanical Inc.

The IT problems that slow trades businesses down

  • Business software

    The accounting, estimating or job software your team relies on stops working after an update, a login problem or a permissions issue.

    We get your team back to work and look into what caused it.

  • Project files

    A shared project folder won’t open, or files stop syncing between the office and the field.

    We sort out access and syncing so the right people can reach the right files.

  • New hires

    A new hire is starting and needs a laptop, an email account and access to the right folders.

    With advance notice, we get them set up and ready to work.

  • Everyday slowdowns

    Outlook keeps crashing, the office computer slows to a crawl, or the printer stops working when there’s paperwork to get out.

    We troubleshoot the problem so your team can get back to work instead of losing time to IT issues.

Book your free IT Check-Up →

A structured 30-day transition, designed to minimize disruption

Changing IT providers can feel risky. Our onboarding follows a defined 30-day process.

  1. Day 1

    Support is live

    Your team knows who to call, and how.

  2. Phase 1

    Plan and take over

    • Kickoff and timeline
    • Admin access taken over
    • Knowledge handover

  3. Phase 2

    Assess and set up

    • Users, devices, vendors
    • Core documentation
    • Management tools deployed
    • Backups reviewed

  4. Phase 3

    Train and hand off

    • Short staff session
    • Quality check
    • Support team briefed

  5. Day 30

    Review with you

    Open items, next steps and contacts confirmed.

Separate from onboarding

Larger upgrades and migrations are quoted separately and carried out with your approval.

Book your free IT Check-Up →

What our clients say

1 of 3

  • Office move, server upgrade and email migration in one weekend

    “Alpha helped us replace years of band-aid IT fixes with a reliable, future-ready setup. In one long weekend, they supported our office move, server upgrade, and email migration. Billing is fair, service is timely, and everything just works.”
    Tyler CodyOsprey Electric

  • Responsive when questions come up

    “The ALPHA IT team is knowledgeable, responsive, and easy to work with. Whenever we’ve had questions or needed support, they’ve been quick to help. We would definitely recommend ALPHA IT to other businesses looking for reliable IT support.”
    Vicki RatcliffeLacasse Construction

  • Office move with onsite support

    “During our office move, Alpha helped set up our new systems smoothly and efficiently. Their technician was professional, patient, and knew exactly what we needed. As our company grows, we value their flexibility, onsite support, and commitment to great service.”
    Sherri NormanWaywest Mechanical
Free 15-Minute IT Check-Up

Ready to Take a Closer Look at Your IT?

Same IT problems keep coming back, or not sure your current support is keeping up with how your business runs? A 15-minute conversation can help clarify what’s getting in the way and whether there’s a sensible next step.

What we’ll talk about

  • The IT problems that keep coming back
  • Whether your current support fits how you work
  • Where local, onsite support could help